Helping Independent Retailers Thrive
As a member-owned co-op, our focus is simple: help our dealers succeed. That commitment shapes everything we do, every day.
Our Purpose
We believe in doing our best by serving others the way we’d want to be served. That simple philosophy guides everything we do—for our members, our communities, and each other.
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Our Philosophy:
Serve others as we would like to be served -
Our Mission:
Making the best even better® -
Our Goal:
Helping our members grow and achieve their dreams™
You’ll see these principles woven into daily life—on our walls, in our decisions, and in the way we work together. They’ll guide how you collaborate, innovate, and measure success as part of our team.
Who We Are
When people hear “Do it Best” or “True Value,” they often think of their local home improvement store—not a multi-billion-dollar company or the largest privately held business in Indiana. And that’s fine with us. Because our focus is on making our members the heroes of their hometowns.
Serving thousands of independent dealers around the world takes a highly capable, mission-driven team. You might find yourself working at our global headquarters in Fort Wayne, Indiana, at our Chicago office, in one of our distribution centers, at our manufacturing site, or as part of our sales and business development team supporting members in the field. No matter your location, your work directly powers the success of small businesses around the world.
What We Do
Championing Independent Retailers
Do it Best and True Value support a diverse family of independently owned hardware stores, home centers, and lumberyards. From products and marketing to logistics and tech, we give them the support and scale they need to succeed—on their terms.
We’re not a franchise. Our members go by the business name that fits their local market. Our job is to help them stay competitive, profitable, and connected to the communities they serve.
How We Work
A Cooperative Built for Growth
We are a member-owned buying cooperative. That means we pool our members’ purchasing power to negotiate better prices from vendors and manufacturers. Our product lineup includes hardware, housewares, lumber, paint, décor, outdoor living, and more—if our members can sell it, we help them stock it.
Profits from the co-op are returned to members through annual rebates, giving them the resources to invest in new locations, expand inventory, and grow stronger.
Our Support Goes Far Beyond Products
We offer members flexible, scalable programs in:
- Retail strategy
- Advertising and marketing
- Store design and visual merchandising
- Loyalty programs and customer insights
- And so much more
No matter your role, you’ll be part of a team that finds new ways to help our dealers thrive.
Stronger Together
Uniting to Build What’s Next
Do it Best and True Value have joined forces under one roof to create an unmatched support system for independent retailers. Together, we’ve built a stronger supply chain, expanded our reach, and amplified our buying power—all while staying focused on service, innovation, and growth.
For our team members, this is a moment of momentum. You’ll be part of something dynamic and evolving, with opportunities to shape the future of home improvement retail while growing in your own career. As we build what’s next, we’re doing it with the strength of a unified team—and we’re just getting started.