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FAQs

What You Need To Know Before You Apply

Whether you’re exploring your first role or looking to grow your career, we’ve answered some of the most common questions about applying, working, and thriving at Do it Best and True Value.

Frequently Asked Questions

Do it Best Group is the parent company behind well-known brands like Do it Best and True Value – names you might recognize from your local hardware store. What many people don’t realize is that we’re also a $4.5 billion company and the largest privately held business in Indiana.

What makes us unique is our mission-driven focus: we exist to help thousands of independent retailers thrive in their communities across the U.S. and internationally.

Learn more about us on our What We Do page.

Once you submit your application, you’ll receive an email confirming we’ve received your information.

Our human resources team works hard to review each application thoughtfully. Because some positions receive a high number of applicants, it may take time to complete the review process—we appreciate your patience!

If you’re selected to move forward, a member of the team will reach out to guide you through the next steps. If you’re not selected, you’ll be notified via email. If you have not received an email, we encourage you to check your spam folder. 

Even if this role isn’t the right fit, your profile may still be considered for future opportunities that align with your skills and interests.

Our hiring process is designed to ensure a fair and thoughtful experience for all candidates, whether applying for a salaried or hourly role:

Submit Your Application
Start by applying for the position you’re interested in through our careers site.

Application Review
Our HR team and hiring managers review applications to identify candidates whose skills and experience best align with the role.

Interviews
Selected candidates will be invited to interview. This may include phone, virtual, or in-person interviews with members of the hiring team.

Qualification Assessment
Depending on the position, you may be asked to complete an assessment to help us better understand your skills and fit for the role.

Additional Interviews (as needed)
For some positions, additional interviews may be scheduled to dive deeper into qualifications and team alignment.

Contingent Offer of Employment
If selected, you will receive a contingent offer of employment—pending the completion of pre-employment requirements.

Orientation and Onboarding
Once all steps are complete, you’ll join us for orientation to help you start strong in your new role.

For more information on jobs that are currently available, take a look at our Openings.

Applicants are more than welcome to apply for multiple positions! We encourage you to explore the roles that align with your skills, interests, and career goals.

We highly encourage applicants to include a resume so we can better understand their background, experience, and how they might be a great fit for the role.

Follow our Do it Best and True Value LinkedIn pages and set up job alerts to be notified when new jobs are posted. 

To apply for an open position, please submit your application through our Openings page. Internal applicants are encouraged to use the same site so we can ensure consistency in the application process.

Before applying, we recommend having a conversation with your current manager. This helps support transparency, allows for proactive planning, and ensures alignment across teams.

If you have questions or need support during the process, feel free to reach out to the HR team—we’re here to help you grow your career!

We’re excited to get to know the real you – your experiences, your perspective, and what motivates you.

To help you feel confident going into your interview, here are a few tips:

Be ready to share real examples from your past experiences.
We’ll ask a mix of situational and behavioral-based questions to better understand how you think, work, and solve problems. Think about challenges you’ve faced, goals you’ve achieved, and how you’ve contributed to past teams.

Learn about us.
Take time to explore Do it Best Group and the specific role you applied for. Knowing our mission and what the role entails will help you connect your strengths to how you can make an impact here.

Be yourself.
We’re looking for team members who align with our values and culture. Honesty, curiosity, and a willingness to grow go a long way. Don’t worry about being perfect – just be authentic.

Ask questions.
Interviews are a two-way conversation. We want you to walk away with a clear understanding of who we are and how we work.

We’re looking forward to learning more about you!

Check out our Benefits page for information on health & wellness, educational assistance, and work/life harmony benefits. 

This careers website is an excellent place to start! Here are some additional online resources to help you get to know us: